Petrobras Comercializadora de Gás e Energia e Participações

OUVIDORIA

Temos o compromisso de manter um diálogo transparente, respeitoso e proativo com todos  os públicos de interesse, utilizando as melhores práticas de comunicação interna e externa,  com estreita atenção às orientações legais em vigor. Veja mais informações e outros canais de contato em nossa página Serviço de Informação ao Cidadão (SIC).

A Ouvidoria-Geral faz parte do sistema de integridade do Sistema Petrobras, contribuindo para o diálogo franco com a sociedade e para uma empresa mais justa, com um ambiente de segurança e confiança. Acesse abaixo: 

OUVIDORIA - Denúncia

Caso você deseje realizar um elogio sobre nossa atuação ou queira fazer uma reclamação, pedido ou sugestão diante de uma solicitação não atendida nos canais de primeiro atendimento, entre em contato com a Ouvidoria-Geral Petrobras pelos seguinte canais:

Telefone: 0800 2828280,  de segunda a sexta, das 07h às 19h

Carta: Ouvidoria-Geral da Petrobras
Rua Henrique Valadares,  28, 17º andar - ​​​CEP 20.031-030
ou
Formulário eletrônico 

Para mais informações, acesse o site:
Ouvidoria-Geral da Petrobras

When you visit a website, it may store or collect information in your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is primarily used to make the website work as expected. The information usually does not directly identify you but can provide a more personalized web experience. As we respect your right to privacy, you can choose not to allow certain types of cookies. Click on the titles of different categories to learn more and adjust our default settings. However, blocking some types of cookies may affect your experience on the website and the services we can offer. For more information, visit our Privacy and Personal Data Protection page

Strictly Necessary Cookies

Always Active

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set only in response to actions you take that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can configure your browser to block or alert you about these cookies, but some parts of the website will not work. These cookies do not store any personally identifiable information.

Functional Cookies

hese cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third parties whose services we have added to our pages. If these cookies are not allowed, some or all of these services may not function properly.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and see how visitors navigate the site. All information collected by these cookies is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you visited our website.

Personalization Cookies

These cookies may be set on our website by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant ads on other websites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will see less targeted advertising.